Visitor Information

Visitor Restrictions – COVID-19

RCH is not allowing any visitors to accompany or visit patients at this time unless there are extenuating circumstances, the patient is under 18, or the patient requires assistance due to disability or impairment.  

We understand that these restrictions may be difficult for our patients and their loved ones. Thank you for helping us keep our patients and employees safe. Please call ahead if you have any questions. 

This policy is temporary and is subject to change.

Health Check Points – COVID-19

Entrance points will be consolidated, and screening will be in place. Please follow posted signage and directives from on-site RCH employees. All staff, vendors, patients and visitors are being screened and asked to wear a mask upon entering the facility.

Your temperature will be checked and you will be asked to answer a few short questions. Screening stations are located just inside the main lobby entrance and the Rehab Center entrance. On Sundays, use the Emergency Room entrance as the main lobby entrance will be closed.

Visiting hours are restricted out of caution for COVID-19 pandemic.
(Use ER Entrance after 6 p.m.)

Transportation services available, call 785-688-4400 at least 48 hours in advance to schedule a ride.

Spiritual Care

We recognize that meeting the spiritual and religious needs of our patients and their families is an important part of caring for the whole person. RCH’s chapel, located right off the front lobby, is available 24 hours a day, 7 days a week. Pastoral care with local pastors or priests is available by calling 785-434-4553.

Free WiFi

Public WiFi is available at no charge to our patients and visitors. Stop by the admission desk for login information.

Cafeteria – temporarily closed

RCH’s dining room and cafeteria is temporarily closed to the public out of caution for the COVID-19 pandemic.


The RCH Auxiliary Gift Shop is staffed by hospital volunteers. If volunteers are available, the gift shop is open Monday – Friday, 10 a.m. to 2 p.m.

Tobacco-Free Campus

Effective April 1, 2007, the use of all tobacco products is prohibited within all buildings and on all properties owned by Rooks County Health Center and its subsidiaries and within all vehicles parked on these premises. This policy applies to all employees, patients, medical staff, students, contract personnel, volunteers, visitors and vendors.

All patient rooms at RCH will be smoke-free in order to provide a healthy environment. Patients are not permitted to leave the medical center to go smoke. Patients admitted as inpatients who use tobacco products will be assessed by their admitting physician and, if necessary, tobacco cessation counseling and a nicotine replacement protocol will be implemented for the time that the patient is hospitalized.

All patients upon registration will stipulate to the following via their signature on the general consent to treatment form: I understand that Rooks County Health Center is tobacco-free. I cannot smoke or use tobacco of any kind in my room or anywhere in the hospital or its premises.

Transportation Services

Rooks County Transportation Service serves the elderly, the handicapped and the general public. The service covers all of Rooks County with transportation provided to Graham County, Phillips County, Osborne County and Ellis County. Please call 785-688-4400, at least 48 hours in advance, to schedule a ride. Click here to learn more about Rooks County Transportation Services.